I tried to open an account with them, and I couldn't verify my account, as they told me that I need to send them proof of residence. i had it attached but obviously they dont read there e-mails or they ignor there customers for an unknown reason.
I guess the problem of the salesman was that my nationality different from where I live. I have accounts with 2 different brokers and i never had this problem.
what is annoying like they pretend they are interested and they ignore the communication. anyway, there are 100 other brokers there. good luck
P.S: i know a freind who recomended them and they pay on time, and as per money management is good. this complain is about customer service not about trading or money problem.
今天你爆仓了吗于2022年12月12日评论了EightCap澳洲易汇，评论内容为：
I tried to open an account with them, and I couldn't verify my account, as they told me that I need to send them proof of residence. i had it attached but obviously they dont read there e-mails or they ignor there customers for an unknown reason. I guess the problem of the salesman was that my nationality different from where I live. I have accounts with 2 different brokers and i never had this problem. what is annoying like they pretend they are interested and they ignore the communication. anyway, there are 100 other brokers there. good luck P.S: i know a freind who recomended them and they pay on time, and as per money management is good. this complain is about customer service not about trading or money problem.