Yes, they sent the document, but the bank never received such an order. After several e-mail contacts with support, a member named Tony sent me an e-mail confirming that the bank never received the deposit order, so I must wait up to 30 working days to have the amount in the brokerage account again , that is, I will still have to wait almost 2 months to have the amounts in the brokerage account and try to withdraw again and succeed. I'm waiting for the deadline.
Nov 16, 2022 - 1 Star My name is Ricardo Lou, Brazilian, I have an account with this broker.
on 11/26/2022 I requested a withdrawal in the amount of USD 218.62 and until today I have not received the money.
The bank did not receive the transfer order, the amount is no longer in the brokerage account.
I think I got into a scam.
Nobody can do anything, I talked to the representative of the broker Felipe T. via WhatsApp but he told me that he can't do anything.
fx1118于2022年11月26日评论了axi，评论内容为：
Yes, they sent the document, but the bank never received such an order. After several e-mail contacts with support, a member named Tony sent me an e-mail confirming that the bank never received the deposit order, so I must wait up to 30 working days to have the amount in the brokerage account again , that is, I will still have to wait almost 2 months to have the amounts in the brokerage account and try to withdraw again and succeed. I'm waiting for the deadline. Nov 16, 2022 - 1 Star My name is Ricardo Lou, Brazilian, I have an account with this broker. on 11/26/2022 I requested a withdrawal in the amount of USD 218.62 and until today I have not received the money. The bank did not receive the transfer order, the amount is no longer in the brokerage account. I think I got into a scam. Nobody can do anything, I talked to the representative of the broker Felipe T. via WhatsApp but he told me that he can't do anything.