I am advising to run away from FXTM, I am an old client with them with ID 63426606 and the problem started when i did the withdraw 5000 USD and was on 25th May Transaction ID: 11273591
the second one was 353.97 USD and was on 2nd of June Transaction ID: 11316272 and till now nothing received on my bank account. I contacted them through live chat and through emails they first asked me to send them bank statement and I did. Then they asked me to wait for a while so they can check then they disappeared for a while I sent many reminders. Then they sent me some reference numbers and asked me to check them with my bank and I did and my bank confirmed that nothing was received and the transaction cannot be tracked by the ARN and MCC numbers that they shared. Next I asked them for a proof from their bank so I can go and check with my bank but they are now not responding again. Who ever thinking to deal with those guys is better to run away. They are not professional to handle problems and customer issues regardless if they are scam or not.
只求稳定于2023年06月26日评论了FXTM富拓，评论内容为：
I am advising to run away from FXTM, I am an old client with them with ID 63426606 and the problem started when i did the withdraw 5000 USD and was on 25th May Transaction ID: 11273591 the second one was 353.97 USD and was on 2nd of June Transaction ID: 11316272 and till now nothing received on my bank account. I contacted them through live chat and through emails they first asked me to send them bank statement and I did. Then they asked me to wait for a while so they can check then they disappeared for a while I sent many reminders. Then they sent me some reference numbers and asked me to check them with my bank and I did and my bank confirmed that nothing was received and the transaction cannot be tracked by the ARN and MCC numbers that they shared. Next I asked them for a proof from their bank so I can go and check with my bank but they are now not responding again. Who ever thinking to deal with those guys is better to run away. They are not professional to handle problems and customer issues regardless if they are scam or not.